The Western Institute for the Deaf and Hard of Hearing (WIDHH) is a unique non-profit service organization for Deaf and Hard of Hearing citizens. Our Agency provides services in Audiology, Counselling, Sign Language Interpreting and Communication Devices.
The Audiology Department provides diagnostic hearing assessments, hearing aid services, information workshops and classes. Our Vancouver Head Office location (2125 West 7th Avenue, Vancouver) is seeking a personable, team-oriented individual to join our professional team:
Client Services Coordinator (Permanent Full-Time)
-Responsibilities include Reception & Clinical Assistance:
-Greeting clients; answering phones; scheduling appointments; processing financial transactions
-Preparing and mailing out clinical reports; filing; faxing; database management
-Shipping, receiving, and management of hearing aid and supply inventory
-Providing relief reception services to the satellite offices
-Providing information to clients
-Third party billings
-Troubleshooting and performing minor repairs on faulty hearing aids
-Assisting in the maintenance of clinical infection control procedures
-Providing audiometric technical support to the Audiologists
