The Western Institute for the Deaf and Hard of Hearing (WIDHH) is a provincial, multi-disciplinary, registered charitable organization serving the needs of deaf and hard of hearing individuals of all ages. We provide innovative client services and programs in several social service areas: Sign Language Interpreting; Employment Counseling; Seniors Outreach; Audiology and Communication Aids. Established in 1956, WIDHH has received numerous accolades over the years for our excellence in client services and community work.
Our Interpreting Department is current seeking a qualified candidate for the following position:
Administrative Assistant
Part-time, one-year contract June 18th, 2018 to June 14th, 2019
Job Summary:
The Administrative Assistant is responsible for assisting the Head of Interpreting Services with administrative tasks (power point presentations, scheduling, department operations) and providing team support to the Medical Interpreting Services (MIS) Dispatcher and Community Interpreting Services (CIS) Coordinator. On-site training will be provided for the selected candidate.
Work Performed:
The Administrative Assistant is responsible for assisting the Head of Interpreting Services with administrative tasks (power point presentations, scheduling, department operations) and providing team support to the Medical Interpreting Services (MIS) Dispatcher and Community Interpreting Services (CIS) Coordinator. On-site training will be provided for the selected candidate.
– Assists with management of online database/scheduling/invoicing of regular and on-call interpreting bookings
– Schedules and arranges presentations and workshops
– Reception duties, including answering requests via email, text, skype, facetime, voice phone, TTY, and fax
– Assists with drop in clients for English-ASL translation of documents
– Supports clients on use of video relay services
– Provides data entry support for MIS and CIS
Qualifications:
– Must be fluent in American Sign Language (ASL)
– Minimum two years client service experience with the public, Deaf, Deaf-Blind and/or hard of hearing individuals preferred
– In-depth sensitivity and knowledge about Deaf culture, Deaf-Blind needs, and the communication modalities of hard of hearing individuals
– Ability to work independently as well as part of a team
– Responsible and positive work attitude
– Organized with excellent attention to detail
– Presents professionally and is respectful of confidentiality requirements of position
Application deadline: June 11th, 2018
Priority consideration will be given to qualified applicants who are Deaf or Hard of Hearing.
Please reply in confidence with cover letter and resume to:
Tim Mallach
Head of Interpreting Services
Western Institute for the Deaf and Hard of Hearing Email: tim.mallach@widhh.com
Fax: 604.736.4381
Web: www.widhh.com
Printable PDF:
2018 Interpreting Administrative Assistant (2)
