The CRTC has launched two public consultations to help ensure broadcasters, including online streaming services, offer programming accessible to persons with disabilities.
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Closed captioning assists persons who are Deaf or hard of hearing, while described video and audio descriptions assist persons who are blind or partially sighted. The CRTC is seeking feedback on how broadcasters and online streaming services can better meet the needs of Canadians who use these services to enjoy their favourite programming.
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The CRTC is now accepting comments and interested parties can participate by:
1. Filling out the online form for closed captioning (https://applications.crtc.gc.ca/CommentForm/Default-Defaut.aspx?lang=e&EN=2024-137&ET=N&S=O&PA=A&PT=A&PST=A&FN= )
and the online form for described video and audio description ( https://applications.crtc.gc.ca/CommentForm/Default-Defaut.aspx?lang=e&EN=2024-138&ET=N&S=O&PA=A&PT=A&PST=A&FN= );
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2. Writing to the Secretary General, CRTC, Ottawa, Ontario K1A 0N2; or
sending a fax to 819-994-0218.
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Canadians can also submit their comments in American Sign Language or Langue des signes québécoise by filing a link to their sign-language videos using the online form. Canadians who wish to request accommodations to facilitate their participation or require assistance submitting their comments can contact the CRTC’s Public Hearings group at hearing@crtc.gc.ca.
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All comments and sign-language video transcripts will form part of the public record and will inform the CRTC’s decision.
