GVAD is sharing this information:
Deaf customers in B.C. can now access live, on-demand sign language at five ICBC driver licensing offices.
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Deaf and hard of hearing customers now have better access to ICBC driver licensing services with the launch of B.C.’s first virtual, on-demand American Sign Language (ASL) interpretation service at five driver licensing offices throughout the province.
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This new interpretation service is available for common driver licensing needs, such as:
Renewing or replacing a driver’s licence or piece of ID
Paying or disputing a ticket
Getting a copy of your driving record
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The service is currently available at five of our driver licensing offices:
Burnaby, 232-4820 Kingsway (Metrotown)
Kamloops, 937 Concordia Way
Kelowna, 1720 Springfield Road
Surrey, 10470 152 Street (Guildford)
Victoria, 1-1150 McKenzie Avenue
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Full article on the ICBC website: https://www.icbc.com/about-icbc/newsroom/2026-02-02-ASL
