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All Canadians should be able to text 911 in emergency, say deaf advocates

A special committee wants to make it easier for deaf, hard of hearing and speech-impaired (DHHSI) Canadians to access 911 services during an emergency.

The Deaf Wireless Canada Committee (DWCC) was formed in June 2015 to advocate for the deaf, deafblind and hard of hearing when it comes to issues around wireless technology.

It wants all Canadians to have access to Text with 9-1-1 service, which allows users to text messaging in an emergency instead of a traditional audio call. In its current form, the service lets a user — who must be registered — dial 911 normally with out speaking. The emergency operator can then text back to the caller and converse only by text.

 

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