Survey Deadline Extended: 9-1-1 Experience

Please note that the deadline for the 9-1-1 Survey has been extended to:

Wednesday January 4, 2016 at 9pm PST, 12 midnight EST.

Why? The Deaf Wireless Canada Consultative Committee, and the Canadian Association of the Deaf-Association des Sourds du Canada (CAD-ASC), along with Canadian National Society of the Deaf-Blind is now facing the CRTC again in January 2017. Exact date is January 19, 2017.

The CRTC proceeding (hearing) topic is exploring the issues around Next-Generation 9-1-1 services in Canada. To read more about this proceeding, you can click this link: CRTC TNC 2016-116

Our Committee developed a new survey to find out if others are having the same issues as our Committee members and friends in the Community and we will present the results to the CRTC

Questions included cover topics such as:

Did you know that you need to register for Text with 911? (Yes or No)

What do you tend to use when you want to call 9-1-1 services? TTY? IP-Relay? Text with 9-1-1?

Are you still keeping your TTY “just in case” of emergency for 9-1-1?

Do you find the Text with 9-1-1 registration process clear or confusing?

Do you use relay services for 9-1-1 emergencies? Which ones? How often?

These questions are based also on questions that the CRTC has asked our group, and our response will be stronger if we have the numbers from survey statistics to show for our arguments/points to them that the system NEEDS TO CHANGE.

To read about our survey, you can check our website link at: Deaf Community 9-1-1 Survey

English and ASL Links are available here:

ASL/English Survey: https://www.surveymonkey.com/r/textwith911l

ASL/English DeafBlind Survey: https://www.surveymonkey.com/r/DBTextwith911

Just click FORWARD this e-mail to SHARE this survey with your members!

Thank you,

~ Lisa Anderson-Kellett, Chairperson/CAD-ASC Director at Large: Wireless
on behalf of the Deaf Wireless Canada Consultative Committee (DWCC)
http://www.deafwireless.ca/

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